1. Controller
The controller of personal data collected through chainwayeurope.com is ASKA Sp. z o.o., ul. Wedkarska 2A/B1, 04-869 Warsaw, Poland, KRS: 0001192128, NIP: 9522273747, REGON: 542638881.
You can contact the controller at sales@chainwayeurope.com or by phone at +48 22 498 59 09.
2. Purposes and legal bases
We process data to answer enquiries, prepare offers, provide technical support, handle service requests, maintain business correspondence, improve the website and conduct analytics or marketing activities when legally permitted.
Depending on the context, processing is based on contract performance, legal obligations, legitimate interests or consent under Regulation (EU) 2016/679 (GDPR).
3. Types of data
We may process contact details, company details, enquiry content, service information, correspondence history and technical data such as IP address, browser type, approximate location, device information and website activity.
Providing data is voluntary, but it may be necessary to answer a request, prepare an offer or provide support.
4. Retention
Data is stored for as long as necessary for the purpose for which it was collected, and afterwards for the period required by law or limitation periods for possible claims.
Data processed on the basis of consent is processed until consent is withdrawn, unless another legal basis applies.
5. Recipients and transfers
Data may be shared with providers supporting hosting, IT systems, analytics, marketing tools, accounting, e-mail, CRM, logistics, service handling and legal or administrative obligations.
If data is transferred outside the European Economic Area, we use safeguards required by GDPR, including Standard Contractual Clauses where applicable.
6. Rights
You have the right to access, rectify, erase, restrict processing, transfer data, object to processing and withdraw consent without affecting processing carried out before withdrawal.
You also have the right to lodge a complaint with the President of the Personal Data Protection Office in Poland.
7. Cookies
The website uses necessary cookies and, depending on your choices, analytics, marketing and functional cookies.
You can manage cookie consent in the banner on the website and in your browser settings.
8. External services
The website may use external services such as Google tools, social media integrations, analytics and embedded content. Their providers may process data under their own privacy policies.
9. Contact
Privacy requests can be sent to sales@chainwayeurope.com or to ASKA Sp. z o.o., ul. Wedkarska 2A/B1, 04-869 Warsaw, Poland.
10. Direct marketing and profiling
Where the user gives separate consent or where the law allows processing based on legitimate interest, data may be used for commercial communications, telephone contact, remarketing and adjusting website content to user activity.
Profiling means automated analysis of selected information, such as visited pages, clicked links, interest in product categories or the way the website is used. Profiling does not produce legal effects concerning the user and does not similarly significantly affect the user.
The user may withdraw marketing consent or object to direct marketing at any time.
11. External services and social media
The website may include external services such as analytics tools, remarketing tools, maps, embedded video, security scripts and social media plugins. Loading such elements may transfer information about the visit, IP address, browser, device or user activity to the provider.
If the user is logged in to an external service, the provider may associate the visit to chainwayeurope.com with the user profile. The scope and purposes of such processing are described in the privacy policies of those providers.
The user may limit some external services through cookie settings, browser settings, logging out of social media services or using script-blocking extensions.
12. Security and final provisions
The controller applies technical and organisational measures appropriate to the risks connected with data processing, in particular to protect data against unauthorised access, loss, destruction, unauthorised alteration or unlawful processing.
Matters not regulated by this policy are governed by GDPR and applicable Polish and European Union law.
This policy may be updated due to legal changes, website development, changes in technology tools or changes in the way services are provided. The current version is always available on this page.